Privacy policy

Welcome to Trivana Travels.

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make bookings, or use our travel services.

1. Information We Collect

We may collect personal and non-personal information to provide you with smooth travel services.

a. Personal Information

When you make a booking, inquiry, or register on our website, we may collect:

  • Full Name

  • Email Address

  • Contact Number

  • Billing & Travel Address

  • Date of Birth / Gender (for flight or visa purposes)

  • Passport / ID details (when required for bookings)

  • Payment information (processed securely through payment gateways)

b. Non-Personal Information

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device information (mobile, tablet, or desktop)

  • Pages visited, time spent, and referral source

  • Cookies and tracking data (see section below)

2. How We Use Your Information

We use your data only for legitimate business purposes, such as:

  • Processing bookings, payments, and confirmations

  • Sending travel itineraries, invoices, and updates

  • Providing customer support and assistance

  • Improving website functionality and customer experience

  • Sending promotional offers, newsletters, or new package updates (only with your consent)

  • Fulfilling legal, tax, or regulatory requirements

3. Cookies and Tracking Technologies


Our website uses cookies to enhance user experience.

Cookies are small files stored on your device that help us:

  • Remember your preferences (like language or location)

  • Analyze website traffic and visitor behavior

  • Personalize travel offers or advertisements

You can disable cookies anytime through your browser settings, though some site features may not function properly.

4. Sharing of Information

We never sell or rent your personal data.

However, we may share it with:

  • Travel partners (hotels, airlines, transport providers) for booking fulfillment

  • Payment gateways for secure transactions

  • Government authorities (when legally required, such as visa or travel permits)

  • Third-party service providers for analytics, email delivery, or marketing (bound by strict data protection agreements)

5. Data Protection and Security

We use strong technical and organizational measures to protect your information:

  • Secure servers and encrypted databases

  • SSL encryption for online transactions

  • Restricted staff access to sensitive data

  • Regular audits and security updates

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent from promotional emails or marketing

  • Request data portability (copy of your data in digital format)

To exercise these rights, contact us at privacy@trivana.in.

7. Data Retention

We retain your data only as long as necessary:

  • For active bookings and customer service

  • To comply with legal and tax obligations

  • Or until you request deletion of your data

Once no longer needed, your personal information is securely deleted.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., airline or hotel sites).

We are not responsible for their content or privacy practices.

We encourage you to review their privacy policies before sharing your data.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

If you believe a child has provided us personal information, please contact us for immediate removal.

10. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated “Effective Date.”

Continued use of our services after changes means you accept the updated terms.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach us at:


📧 info@traveltrivana.com

📞 +91-9111222035

🏢 Trivana Travels